While commercial cleaning is not rocket science, there is a great amount of client dissatisfaction resulting from a lack of professional management skills, policies and procedures to direct operations. At Anago it begins with experienced professional management with a core philosophy that centers around customer satisfaction and retention. In order to effect superior client satisfaction Anago puts all the pieces together in a 3 Step Program, designed to ensure your satisfaction.
Step 1
We diligently train our teams in our proprietary Smart Clean system which insures that they clean your facilities using a systematic, and methodical manner each and every time. This enables us to provide you with a consistent level of service over a long period of time.
Step 2
We create a work order specifically tailored to your facilities and, uniquely, convert that into a calendar schedule and other tools for the cleaning teams. This provides physical documentation that is used on a nightly basis to insure that no cleaning tasks get forgotten, overcoming the primary reasons for poor cleaning services.
Step 3
Items I & II provide the structure to produce and maintain a very consistent, high level of service. We support this with our customer service programs which include monthly inspections, client surveys and communication procedures designed to virtually eliminate your involvement from the daily janitorial process.
Religious focus on this program is the driving force behind Anago having one of the highest customer retention rates in the industry and has made Anago one of the fastest growing commercial cleaning companies in the country. Coupled with competitive bidding, Anago is one of the best value service companies, combining superior service with very attractive pricing.